We were delighted to be interviewed again by the industry’s leading publication, Boughton’s Coffeehouse, for their latest edition. The feature included interviews with previous cover-story businesses to see how they have fared and, hopefully, emerged from lockdown.

We struck an upbeat note around how we’ve ‘pivoted’ the business to enable a safe and stylish take-out (with outdoor seating) service and the resulting positive impact on trade and customer numbers. We also called out how the crisis actually helped to accelerate our digital plans including a very swift and successful roll-out of our online ‘click and collect’ service.

However, a note of caution was sounded about the future if social distancing continues into the Autumn / Winter, when a predominantly outdoor / takeout service might not be so attractive. But you know us – we’re working on ideas right now …

You can read the feature here…

https://www.boughtonscoffeehouse.com/media/digital-issues/124/